Reporting a Security Incident

Created by Ashley Rowland, Modified on Wed, 15 Oct at 4:32 PM by Ashley Rowland

If you believe there is a security issue with the Codon Learning platform — whether it’s a technical vulnerability or something concerning you’ve observed another user doing or any other security concern — please notify us as soon as possible.


How to report:

Send an email to support@codonlearning.com with the subject line:


SECURITY CONCERN

In your message, please include:

  • A description of what you observed

  • Whether the concern involves a technical issue or user behavior

  • What you expected to happen vs. what actually happened

  • Any relevant details, such as links, screenshots, or timestamps

Important:

Email is not a secure channel. Please do not include any sensitive personal data (such as passwords or student records) in your report. If your concern involves sensitive information, you can note that in your email and request a secure way to share the details.

We take all security concerns seriously and will respond promptly and confidentially.

Thank you for helping to keep Codon Learning safe.


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